Assistant Dean & Director, The Institute; Clinical Instructor
Michelle Zabel has over 20 years of experience working in child- and family-serving systems, both public and private sectors, at organizational, county, and state levels across the nation in the provision of training and technical assistance (TA) on Wraparound, SOC, service system design, and financing across systems, including juvenile justice and child welfare. Ms. Zabel began her career in the Philadelphia, PA child-serving systems, and was an early adopter of the Child and Adolescent Service System Program (CASSP), a precursor to SOC. Because of that early orientation, the focus of Ms. Zabel’s work has been improving access to and the quality of home and community-based care for children with serious behavioral health needs. Since 2005, Ms. Zabel has been at the University of Maryland, where under her leadership, administration, and contract management skills, The Institute for Innovation and Implementation (formerly Innovations Institute) grew exponentially in six years from two employees to over 50 dedicated staff members, transforming from a small TA center for Maryland’s Children’s Cabinet into a multi-million dollar, nationally recognized, best practice center for SOC. Now in its eighth year, The Institute has approximately 25 contracts valued at a total of an estimated $10 million. Ms. Zabel is the Principal Investigator part of the executive leadership for a National Technical Assistance Collaborative for the 1915(c) Psychiatric Residential Treatment Facility Demonstration Project through the Centers for Medicare & Medicaid Services, U.S. Department of Health and Human Services. She is also a member of the Annie E. Casey Evidence 2 Success Finance Team; an advisor to the MST Network Partner Advisory Group; and a national advisor to the National Wraparound Initiative. Her most recent work focuses on assisting states with service delivery system design in conjunction with healthcare reform and the implementation and sustaining of various evidence-based and promising practices. In addition to her national consultant work with states, cities, and local organizations on implementing SOC, Ms. Zabel’s prior work experience includes work in the private and public sectors, including serving as the Associate Vice President of Ambulatory Services for a Behavioral Health Network serving 9 counties in PA and NJ, as Director of the Department of Pediatrics at Albert Einstein Healthcare Network, and Director of the Burlington Partnership SAMHSA Grant and member of the state executive leadership team for New Jersey’s Children’s SOC Initiative, as well as the Bucks County Living in Family Environments (LIFE) Program Director.