Help Desk Assistant
410 - 706-2977
Brittany Rose recently joined the Institute for Innovation and Implementation (The Institute) in 2019 as our Help Desk Assistant, providing help desk support to users of our online training, outcomes monitoring systems, technical assistance reporting system, and learning management systems. Prior to joining the Institute, she provided technical and helpdesk support for video conferencing, fiber optic maintenance/networking, and VoIP systems were her main duties. Currently Brittany attends the University of Baltimore in order to obtain a B.A. in Digital Communication, where she was recently inducted into the National Honor Society of Leadership and Success. In her spare time, photography is used as an outlet to capture life’s beauty without saying a word.